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Club News

Ticket information | Brentford (H)

3 April 2024

Club News

Ticket information | Brentford (H)

3 April 2024

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Luton Town v Brentford
Premier League
Saturday 20th April 2024, kick-off 3pm
 

Full Sales Plan

Diamonds Season Card Holders

From 10am on Thursday 4th April Diamond Season Card holders can book a ticket for a guest using one of their Diamond vouchers. They can book via email or can also book via phone or in person. The Ticket Office hold a list of Diamond Voucher usage and will advise if vouchers usage is not available.  

Two-year Hatters Members 

On Friday 5th April those supporters that have held a Hatters Membership for last season and this season will be able be purchase a ticket for this fixture. You will be able to book online using your unique client reference number or via phone or in person from the Ticket Office. We recommend you choose to receive your tickets digitally to enable you to print at home or send to any smartphone. Collection of tickets is available; however, we advise you to collect in advance of the match day if possible. If unable to do this, we strongly recommend you arrive early to avoid queues at the Ticket Office and at turnstiles. We will offer postage of tickets ordered at this stage of the Sales plan, however, recommend digital tickets as a better option due to the time post appears to be taking currently in some areas.

Hatters Members 23/24 (with a previous purchasing history)

From 10am on Tuesday 9th April new 23/24 Hatters Members with a previous purchasing history will be able be purchase a ticket for this fixture online using your unique client reference number. You will also be able to book by phone 10am until 3pm, subject to availability. If ordering online or by phone, we recommend you choose to receive your tickets digitally to enable you to print at home or send to any smartphone. Collection of tickets is available; however, we advise you to collect in advance of the match day if possible. If unable to do this, we strongly recommend you arrive early to avoid queues at the Ticket Office and at turnstiles. Will we offer postage of tickets ordered at this stage of the Sales plan, however, recommend digital tickets as a better option due to the time post appears to be taking currently in some areas. 

General Sale (with purchasing history) or Hatters Members (without a previous purchasing history) 

Subject to availability, on Thursday 11th April tickets will be available on General Sale (to supporters with a previous purchasing history) or new Members (without history). Supporters falling into these categories will be able to book online using your unique client reference number. At this stage Season Tickets holders can also book additional tickets but all tickets will need to be assigned to an individual registered on the database. You can choose to receive your tickets either digitally to enable you to print at home or send to any smartphone. Collection from Luton Town Ticket Office is also available, but we strongly recommend tickets are collected before the day of the game. 

Prices

Adults £36, seniors over 65 and young adults under 22 £30, golden seniors over 65 and under-19s £17, under-19s £27, under-17s £18, under-10s £15.

** Prices are the same in all Home areas for this fixture , this includes the Bobbers Stand. However, the Bobbers price is an introductory price, that may be subject to change in the future.

Wheelchair and Ambulant supporters in receipt of DLA (Middle or Higher) or PIP, will pay one age category lower and are entitled to a Carer to assist if requested.

Buy Backs 

Any Season Card holder who is unable to attend this fixture is strongly recommended to contact the Ticket Office to advise. We will then release their seat to enable another supporter to attend. In return we will arrange for a £10 Buy Back voucher (£5 for Juniors / Youths) to be left for collection at the next fixture. This voucher can be used in either Club Shop or at Catering units throughout the ground. A Buy Back request will need to be received at least 24 hours prior to the date of the fixture. 

Changes to Season Ticket Upgrades 

The club will continue to allow upgrades of Season Ticket this season, however, these will now only be accepted if arranged at least 24 hours prior to matchday. They will NOT be actioned at the Ticket Office on the day of the game.

Season Card holders can request to upgrade their seats (i.e. if a child or senior is not attending a game for example). This season, however, if ticket sales have only reached the Membership sales period, then only upgrades to a Member would be considered. If sales had reached general sale, then an upgrade would be permitted, but only to a supporter who is registered on the club database. All tickets will be assigned to the individual, this will assist them to build up their own purchasing history.


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