Luton Town FC has an exciting opportunity for an experienced manager to join our Retail Team, managing a team across both our Park Street and Stadium store.
The successful candidate will be required to work five out of seven days, including match days, and will manage retail activity to maximise the commercial contribution of the Retail department - utilising both online and store sales.
The role would suit a candidate who is able to motivate people with a hands-on approach, creating a supportive, fun, and customer-focused environment and is passionate about helping customers find the perfect product.
Being a supporter isn’t a requirement of working for the Club, but the ideal candidate needs to be able to demonstrate enthusiasm for the brand and its supporters.
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Other requirements include, but are not limited to;
- Driving and maintaining an ethos of great customer service that is consistent with the Clubs supporter focussed approach,
- Managing relationships with key suppliers such as E-commerce platforms, manufacturers, and delivery services
- Leading, motivating, and encouraging the Retail team to foster a positive and proactive working environment.
Luton Town Football Club prides itself on being a diverse and inclusive employer.
The Club’s commitment is to maintain and promote inclusion, and to confront and eliminate discrimination, whether by reason of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership, pregnancy and maternity, race, religion, or belief. We welcome applications from all qualified candidates.
If you have any questions about our recruitment policy and process, or how we can make any adjustments for you through this process, please do not hesitate to contact us.
To apply for this role, please email your CV to email@example.com