Further to our story yesterday, we have now distributed all iFollow codes to season ticket holders via email.
Please check your email inboxes and spam filters - your codes will arrive from email@example.com.
If you have not already, we would encourage all supporters to add firstname.lastname@example.org to their address books and safe senders lists to prevent emails going into spam folders.
Commercial customers including box-holders, lounge and hospitality guests will have received their codes directly by email from Chris Bell, our commercial manager.
Once you have received your code, we would strongly encourage you to redeem your code as soon as possible. Instructions for how to redeem your code are included in the email.
When redeeming codes, please make sure you have entered your code, and applied it before completing the transactions. Several supporters have been charged, when completing the form without applying the code. Follow the steps below in order:
If you have not received an email containing your code by 12:30pm today:
- Check your spam or email junk folders.
- If your email has gone into the spam/junk folders, please add the email address above to the safe sender list and your address book, which should prevent this happening when we send the next batch of codes. If you have a @gmail.com and the email goes into your spam folder, please take a moment to selections as 'Report not spam' or 'report not phishing' - as this should help emails arrive in the future.
- If you are sure that you have not received your code - please click here to email the Luton Town town ticket office - who will be able to assist you.
Thank you for your support and patience.