As some ‘Band A’ supporters have notified us that they are unable to attend tomorrow’s Sky Bet Championship match against Preston, we now have a small number of tickets available to season ticket holders.
As such, we would like to invite season ticket holders who did not attend the Norwich Pilot game, and are not already in ‘Band A’ to contact the ticket office to request tickets from 12.30 this afternoon.
If you wish to attend, please contact by phone on 01582 416976. Phone lines will remain closed until 12:30pm and we will update supporters once all seats have been taken. Phone lines will then remain open for other issues.
We would also like to advise supporters of the progress with assigning bands to each Season Ticket holder.
Season ticket holders in ‘Band A’ will have received their email invite for tomorrow’s match. The email included information as to where and when to collect their ticket, along with other safety information.
The invites also included a link for a pre-screening questionnaire which will need to be completed tomorrow morning by 11:00am. PLEASE NOTE THAT THE QUESTIONNAIRE WILL NOT BE LIVE UNTIL THE MORNING OF THE 12TH DECEMBER. This is because the questions MUST be answered on the day of your visit.
Season ticket holders who are in ‘Band B’ will receive an email notification later today. This will be followed up with an email with entry instructions next week.
Season ticket holders in 'Band C' will receive confirmation of their band by Tuesday 15th December.
We will update supporters when all notifications have been sent. At that stage, any season ticket holder who has not received an email notifying them of their bands should contact the ticket office. We will then be able to resolve any individual issues.
Thank you for your patience.