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Important update regarding the Ticketing Sales Plan for the Play-Off Final

18 May 2023

Ticket News

Important update regarding the Ticketing Sales Plan for the Play-Off Final

18 May 2023

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The Ticket Office would like to announce a change to the current Sales plan for next Saturday’s Sky bet Championship Play-Off Final at Wembley against Coventry City.

As supporters will no doubt be aware, the Ticket Office has had an unprecedentedly busy day. This is the first fixture where tickets have been sold solely online and as e-tickets. A lot of supporters have been successful with this. However, we are now aware there are a number of older supporters and those without internet access who have struggled.     

The enable the Ticket Office to assist these supporters, and also to contact all of our Wheelchair and Ambulant Disabled supporters who have correctly followed their sales process of emailing for a call back, we need to announce a delay to the 2nd sales period (Supporters with a 5-game booking history). These tickets will now not be available tomorrow morning at 10am as planned.

We can advise that this period will now be available on Saturday 20th May at 10am.  

We apologise for any inconvenience this may cause, but feel it is only right to fully complete phase one before moving to the next sales period.

Due to the fact that no sales will be available tomorrow (Friday) and to assist the Ticket Office complete this task, the Ticket Office phone lines will be closed tomorrow whilst we complete the task of responding to all the queries we have received.

In the meantime, please contact via email if you have any issues.

Once again, we thank all supporters for their patience today and their continued support.


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