Skip to main content Skip to site footer
Club News

VACANCIES | E-COMMERCE & RETAIL ASSISTANTS

29 August 2018

Check out the vacancies currently open with our retail team, and get in contact if you believe you've got what it take!

E-commerce and Retail Assistant

The E-commerce & Retail Assistant will be responsible for all administrative aspects of our multi-channel ecommerce infrastructure, including products, customers, order processing/packing and, when necessary, making general configuration changes within the platforms. Our channels cater for B2C (direct retail) customers.

Main Responsibilities

  • Setting up products, write and produce content, prices, web categories and imagery on the website and across channels
  • Assisting with creation of banners, images etc. across channels for display on the website and social platforms (using products like Photoshop)
  • Update content managed areas
  • Liaise with internal resources regarding the day-to-day management of the website
  • Continually work to improve the usability of the website
  • Assisting the Retail Operations team
  • Assist with regular content for posting onto social media sites, including updates on new products, sales promotions, campaigns and responding to topical club contact; ensuring information is presented accurately and in a creative/engaging format;
  • Assist offline & online campaigns- working to drive product awareness, push promotions and customer engagement
  • Fulfilling orders for all channels

Key Experience- Skills

  • Understand and develop sources of traffic (and the factors that influence it), email, SEO, PPC, affiliates, social media, Club website etc.
  • Experiences using packages like Excel and Photoshop
  • Capable of producing and engaging, relevant and stylish copy
  • A can-do attitude, ability to work as part of a team, and willingness to get stuck into a wide range of tasks
  • Computer literate and understanding of basic web technologies (FTP, browsers, basic HTML, date files)
  • Previous experience of website or e-commerce CMS
  • Basic understanding of Google products such as Webmaster Tools & Analytics would be desirable
  • Maintaining an excellent level of face-to-face and online customer service
  • Experience in using email marketing services to create and schedule campaigns
  • To represent the Club to the highest standard in all daily activities
  • To liaise with senior staff to ensure the smooth running of the store
  • Ensure that you maintain a professional behaviour at all times when on the premises i.e. remain calm at all times when dealing with customers and/or colleagues
  • Friendly and approachable
  • Quick learner with a positive attitude
  • Well-presented and professional
  • Strong work ethic
  • Ability to work cooperatively with others
  • Previous experience as a Sales Assistant or working in retail sales would be a bonus
  • Flexibility to cover store opening hours including weekends, and work in alternative locations if required.

Desirable

  • Experience of ecommerce stores
  • Knowledge of Online Marketplaces and Software, eBay, Amazon, Etc.
  • Experience with Photoshop, social media

To apply please email siobhan.kos@lutontown.co.uk with your CV and covering letter

 

Part-time Retail Assistant

To maximise sales, provide excellent customer care and to assist customers in the selection and purchase of products, always adhering to club standard policies and maintaining an excellent level of face-to-face and online customer service.

Main Responsibilities

  • To represent the Club to the highest standard in all daily activities
  • To liaise with senior staff to ensure the smooth running of the store
  • Ensure that you maintain professional behaviour at all times when on the premises i.e. remain calm at all times when dealing with customers and/or colleagues
  • Friendly and approachable
  • Quick learner with a positive attitude
  • Well-presented and professional
  • Strong work ethic
  • Ability to work cooperatively with others
  • Enthusiasm and a positive 'can-do' attitude
  • Previous experience as a Sales Assistant or working in retail sales would be an advantage
  • Flexibility to cover store opening hours including weekends, and work in alternative locations if required.

This is a part time role where you will work 20 hours.

To apply please email clubshop@lutontown.co.uk with your CV and covering letter

 

Matchday assistant

Applicants would be expected to work effectively as part of the retail team and efficiently.

  • Main Responsibilities
  • Strong customer service skills
  • Friendly and approachable
  • Quick learner with a positive attitude
  • Well-presented and professional
  • Enthusiasm and a positive can-do attitude

To apply please email clubshop@lutontown.co.uk with your CV and covering letter


Advertisement block