10:38 04 June 2015
By Ed Smith
Making the most of matchday
Luton Town FC has an incredibly passionate and dedicated fanbase. For the 14-15 season we saw 6000 fans coming to the ground as season ticket holders. Not bad considering the capacity of Kenilworth Road is just over 10,000! For our trip to the Johnstones Paint Trophy a few years back, we took over 40,000 fans to Wembley, which at the time was a record for a single club.
We also have tens of thousands of fans who support the club from afar, either from elsewhere in the UK, or overseas and our following online is also huge. Make no bones about it, Luton Town is a big club, with a massive following. This page provides information about how you can get involved.
How to become a hatter - a ten step guide
If you support the Hatters, but have never been to a game, or if it's been a while since you last came to a match, now's the time to get involved.
Supporter Liaison Officer
Last season we were joined by Supporter Liaison Officer John Miller (see picture left).
John works closely with the team at Luton Town but his role is as an entirely independent bridge between the Club and its supporters. If you have any feedback, ideas or suggestions you'd like to make, John is always on hand to answer your calls or emails and can contact him at firstname.lastname@example.org
or on 07754 007382
Trust in Luton
Luton Town FC's official supporters group is Trust in Luton
. The Trust are a shareholder in the Club, and work closely with Club to ensure that the supporters are represented in an official capacity. Membership of the trust costs £10 per year. Further details on joining are available on their website
Fans Positive Engagement Group
Kenilworth Road has a reputation for being a boisterous and exciting place to be on match days. It's part of the experience, and one that we want to make the most of. So we've set up the 'Fans Positive Engagement Group', where we invite a group of fans to come and discuss ideas to try and build on the atmosphere.
Flags and Banners at the Ground
Flags and banners can help add colour and atmosphere to matchdays, and we'd encourage fans to bring their own flags along as long as it's not annoying those around you.
To make sure that everyone in the ground is safe, and are able to enjoy themselves, there are some regulations:
> You don't need permission to bring a flag into the ground if it is not bigger than 4' x 3' in size. So handheld flags are generally fine as long as they aren't any bigger than this.
> If the flag is bigger than 4' x 3' you'll need to contact us so that we can ensure that the flag is to be hung somewhere appropriate.
> With small, handheld flags, it's best if the handle is plastic and or on fairly thin dowling (no broomhandles please!)
- Fire Retardant
> Flags that are larger than 4' x 3' have to be fire retardant. Before we can allow the flag into the ground, we'll need to see a valid fire safety certificate.
- Suitability - IMPORTANT
> The Club will not accept any flags that could be considered in any way abusive, defamatory, enticing racial hatred or any other kind of discrimination. We reserve the right to remove any flags that stewards or club officials consider to be inappropriate.
Help Brian raise funds for supporters charity of the yearLuton Town supporter Brian Anley has pledged to raise money for the supporters' charity of the Year - LAMP, by undertaking a massive 37 mile walk from Kenilworth Road to Northampton Town's Sixfields Stadium.
To make things all the more interesting - Brian will be dressed as The Mad Hatter from Alice in Wonderland.
The walk will begin at midnight on the 30th April 2016, arriving at Sixfields around 1pm the following afternoon.
Good luck Brian!
13:05 17 June 2015
By Ed Smith
Now that the fixtures have been released, we've put together a few useful files to help remind you who we're playing, and when.
Please note that these fixtures are a draft version, and the confirmed version will be announced on the 29th June.
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Are you a lifelong Hatters fan? Do you have a bright and welcoming personality? Do you love meeting new people? If the answer is yes to these questions, we want to hear from you.
Ahead of the 2015/16 season, we’re looking for volunteers to join us on home matchdays in our ‘Happy to Help’ team. This new group will be working in pairs at various points around the stadium, welcoming supporters to the ground and helping to create a positive lasting impression of Luton Town Football Club.
The selected volunteers will get to feel great about helping us provide an excellent experience. On top of this, they'll also receive one match ticket for each game they attend as a 'Happy to Help' volunteer.
PLUS for any volunteer who works at more than 15 games a season will receive an additional Match Ticket a voucher* for £25 to spend on food or in the Club shop.
Please note that this is not a stewarding position, and volunteers will not be asked to undertake stewarding responsibilities.
*1 per season
The ‘Happy to Help’ volunteers will deliver a valued experience from welcome to farewell and create a positive lasting impression of Luton Town Football Club.
Hours of Operation:
‘Happy to Help’ volunteers will be in place on match days. They will be in place 15 minutes prior to the gates opening and 15 minutes after the gates close.
‘Happy to Help’ volunteers will work in pairs and have designated areas to operate in.
1 Kenilworth Road apron*.
2 Concourse (towards Main Stand)*.
3 Maple Road (outside ground)*.
4 Oak Road (outside ground).
5 Kenilworth Road stand (Family Area).
‘Happy to Help’ stations will be located in the areas above marked with an asterisk.
To greet fans coming to the ground (and in particular any identified as “first-timers” or with families).
To proactively assist fans with any queries about the ground and it’s facilities.
To help direct any fan(s) to their seats.
To point out location of catering stands and bars.
To offer a friendly welcome to all fans (but NOT to engage in anything the responsibility of stewards).
All ‘Happy to Help’ volunteers will be DBS checked by Luton Town Football Club
All volunteers will attend an Induction Course run by the Training Manager, and subsequently a brief “refresher” course once per season.
Service Level Principles:
‘Happy to Help’ volunteers will not be required to undertake any duties during the match.
Specialist clothing (armbands etc.) will be worn and clearly visible when volunteers are on duty.
Specialist clothing (armbands etc) will be removed by all volunteers during the match.
All volunteers will be under the direction of, and report to the Safety Officer.
All applicant should complete the application form provided and submit it to the Club by 12th June 2015.
Applicants will be DBS checked. This will be undertaken by the Club’s Welfare Officer.
A one-to-one meeting will also be held to help assess suitability for the role.