10:38 04 June 2015
By Ed Smith
Making the most of matchday
Luton Town FC has an incredibly passionate and dedicated fanbase. For the 14-15 season we saw 6000 fans coming to the ground as season ticket holders. Not bad considering the capacity of Kenilworth Road is just over 10,000! For our trip to the Johnstones Paint Trophy a few years back, we took over 40,000 fans to Wembley, which at the time was a record for a single club.
We also have tens of thousands of fans who support the club from afar, either from elsewhere in the UK, or overseas and our following online is also huge. Make no bones about it, Luton Town is a big club, with a massive following. This page provides information about how you can get involved.
How to become a hatter - a ten step guide
If you support the Hatters, but have never been to a game, or if it's been a while since you last came to a match, now's the time to get involved.
Supporter Liaison Officer
Last season we were joined by Supporter Liaison Officer John Miller (see picture left).
John works closely with the team at Luton Town but his role is as an entirely independent bridge between the Club and its supporters. If you have any feedback, ideas or suggestions you'd like to make, John is always on hand to answer your calls or emails and can contact him at firstname.lastname@example.org
or on 07754 007382
Luton Town Supporters' Trust
Luton Town FC's official supporters group is Luton Town Supporters' Trust. The Trust are a shareholder in the Club, and work closely with Club to ensure that the supporters are represented in an official capacity.
Membership of the trust costs £10 per year. Further details on joining are available on their website
Flags and Banners at the Ground
Flags and banners can help add colour and atmosphere to matchdays, and we'd encourage fans to bring their own flags along as long as it's not annoying those around you.
To make sure that everyone in the ground is safe, and are able to enjoy themselves, there are some regulations:
> You don't need permission to bring a flag into the ground if it is not bigger than 4' x 3' in size. So handheld flags are generally fine as long as they aren't any bigger than this.
> If the flag is bigger than 4' x 3' you'll need to contact us so that we can ensure that the flag is to be hung somewhere appropriate.
> With small, handheld flags, it's best if the handle is plastic and or on fairly thin dowling (no broomhandles please!)
- Fire Retardant
> Flags that are larger than 4' x 3' have to be fire retardant. Before we can allow the flag into the ground, we'll need to see a valid fire safety certificate.
- Suitability - IMPORTANT
> The Club will not accept any flags that could be considered in any way abusive, defamatory, enticing racial hatred or any other kind of discrimination. We reserve the right to remove any flags that stewards or club officials consider to be inappropriate.
Autism Bedfordshire is the Supporters' COTY for 2016/17
We are delighted to announce that after almost 2,500 votes were cast by Hatters fans, Autism Bedfordshire have emerged as the winner of the Supporters’ Charity of the Year poll for 2016-17.
Town supporters voted in great numbers with almost 2,000 more people having their say than last year, when LAMP were announced as charity partners.
This year it is Autism Bedfordshire, a charity that has been helping autism sufferers in Luton and Bedfordshire for a quarter-of-a-century.
The charity’s chief executive Emma Reade told lutontown.co.uk: “We are over the moon to have been selected as Luton Town Supporters’ Charity of the Year.
“Autism is an often misunderstood and isolating condition. Having the support of the loyal Luton Town fans will help to raise awareness of the condition in the local community and much needed funds for the services we run, to support those in need.
“Thank you to everyone who took the time to vote for us, we look forward to an exciting year working together.”
Luton Town Supporter Liaison Officer (“SLO”) John Miller said: “We are delighted to welcome Autism Bedfordshire to the Luton Town family.
“Last year our supporters came up with some wonderful ideas to help raise funds and improve the profile of LAMP, and they benefitted greatly from their season-long association with the football club.
“We hope for the same this season with Autism Bedfordshire and look forward to meeting with them in the coming weeks to discuss ways in which we can help them.”
Autism is a developmental disability which profoundly affects the way a person thinks, communicates and relates to the world around them.
It is a spectrum condition which means that, while all people with autism share certain difficulties, their condition will affect them in different ways.
Some people with autism are able to live relatively independent lives but others may have accompanying learning difficulties and need a lifetime of specialist support.
Established for 25 years, Autism Bedfordshire is a local charity that aims to improve the quality of life of people with autism and their families in Luton and Bedfordshire.
They currently support over 1,000 families across the county and run a number of services directly in the Luton including a social activity group for children with autism, a youth club for teenagers with the condition, a day time adult social group plus skills courses and employment support for adults with autism.
A collection for AUTISM BEDS will be held before our home game on Saturday 10 December.
FOR MORE INFORMATION please visit www.autismbeds.org or contact our SLO, John Miller at email@example.com
13:05 17 June 2015
By Ed Smith
Now that the fixtures have been released, we've put together a few useful files to help remind you who we're playing, and when.
Are you a lifelong Hatters fan? Do you have a bright and welcoming personality? Do you love meeting new people? If the answer is yes to these questions, we want to hear from you.
Ahead of the 2016/17 season, we’re looking for volunteers to join us on home matchdays in our ‘Happy to Help’ team. This new group will be working in pairs at various points around the stadium, welcoming supporters to the ground and helping to create a positive lasting impression of Luton Town Football Club.
The selected volunteers will get to feel great about helping us provide an excellent experience. On top of this, they'll also receive one match ticket for each game they attend as a 'Happy to Help' volunteer.
PLUS for any volunteer who works at more than 15 games a season will receive an additional Match Ticket a voucher* for £25 to spend on food or in the Club shop.
Please note that this is not a stewarding position, and volunteers will not be asked to undertake stewarding responsibilities.
*1 per season
The ‘Happy to Help’ volunteers will deliver a valued experience from welcome to farewell and create a positive lasting impression of Luton Town Football Club.
Hours of Operation:
‘Happy to Help’ volunteers will be in place on match days. They will be in place 15 minutes prior to the gates opening and 15 minutes after the gates close.
‘Happy to Help’ volunteers will work in pairs and have designated areas to operate in.
1 Kenilworth Road apron*.
2 Concourse (towards Main Stand)*.
3 Maple Road (outside ground)*.
4 Oak Road (outside ground).
5 Kenilworth Road stand (Family Area).
‘Happy to Help’ stations will be located in the areas above marked with an asterisk.
To greet fans coming to the ground (and in particular any identified as “first-timers” or with families).
To proactively assist fans with any queries about the ground and it’s facilities.
To help direct any fan(s) to their seats.
To point out location of catering stands and bars.
To offer a friendly welcome to all fans (but NOT to engage in anything the responsibility of stewards).
All ‘Happy to Help’ volunteers will be DBS checked by Luton Town Football Club
All volunteers will attend an Induction Course run by the Training Manager, and subsequently a brief “refresher” course once per season.
Service Level Principles:
‘Happy to Help’ volunteers will not be required to undertake any duties during the match.
Specialist clothing (armbands etc.) will be worn and clearly visible when volunteers are on duty.
Specialist clothing (armbands etc) will be removed by all volunteers during the match.
All volunteers will be under the direction of, and report to the Safety Officer.
All applicant should complete the application form provided and submit it to the Club.
Applicants will be DBS checked. This will be undertaken by the Club’s Welfare Officer.
A one-to-one meeting will also be held to help assess suitability for the role.